When a problem does occur, we're always there to help. All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.

We can remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.

We'll arrive on site as needed and stay there until the problem is fully resolved. And remember, all this is included in the flat monthly rate. There's no "meter running" as there is with consulting services, so there are no service charge surprises.

Our services are both proactive and reactive. On the proactive side, we remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.

We assign you a dedicated account manager who takes the time to understand your current technology needs and your practice goals. As a result, we can help you make the right technology decisions now and in the future.

We can also manage all of your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices. We train your people in the correct usage of the tools they currently have and the new ones you'd like to provide them.

Our flexible pricing structure means that you see increased performance, security, and reliability – immediately, and at an affordable price.

Practices often think of the costs of their computer systems as the total dollar value spent on hardware, software and services. But, over the life of each system, by far the biggest cost is lost productivity due to software glitches, system downtime and the lack of appropriate training.

How many hours a month do you or your employees spend trying to solve computer problems instead of getting work done? Have you ever calculated the true costs to your practice? It's an eye-opening exercise. Instead of outsourcing to multiple vendors to evaluate, acquire, deploy, and support technology, you can outsource your IT to one reliable company to help with all aspects of your computing infrastructure.

mindIT is a computer systems company with a difference and, as such, we perceive ourselves as a significant part of your business team. We can dramatically reduce your total cost of technology ownership, reduce the internal stresses that come from managing your own technology and increase your satisfaction and results.

mindIT partners with your practice as a single vendor with one point of accountability for one predictable payment. No more surprise costs or hidden expenses.