Server Management Support
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mindIT offers three Server Management plans that include critical monitoring and maintenance required on a regular basis. All of our plans include 24/7 remote support. For servers that require additional levels of support, quarterly on-site maintenance and unlimited on-site support is available.
| | Silver | Gold | Platinum | | Support | | | | | Unlimited Phone Support | | | | | Unlimited Remote Control Support | | | | | 24/7 Remote Monitoring | | | | | Emergency After Hours Support | Available | | | | (6pm-8am M-F, Sat/Sun) | | | | | On-Site Support | Available | | Unlimited | | Maintenance | | | | | Microsoft Patch Management | | | | | Event Log Monitoring | | | | | Log File Maintenance | | | | | Drive Space Monitoring | | | | | Printer Setting Management | | | | | Quarterly On-Site Maintenance | — | — | | | Security | | | | | User Account Administration | | | | | File Sharing Administration | | | | | Security Administration | | | | | Virus Definition & Prevention | | | | | Applications | | | | | Microsoft Exchange Maintenance | | | | | Remote Backup Service | | | | | MediSoft/MediNotes Support | | | |
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